If your card payment fails on the 1st of the month, we will attempt to process payments once again on the 15th of the month.
If you submitted new card details, your monthly payment schedule may be adjusted in order to complete the 12 months (as we will only Your Library membership length and expiration date will remain the same.
In order to make up for the missed month(s) of payment, your monthly payment schedule may be adjusted in order to complete the 12 months. Your Library membership length and expiration date will remain the same.
Annual memberships with monthly payments are a 12 month commitment.
You may not stop or cancel your membership during the middle of the 12 months. If you have special circumstances which prevent you from continuing monthly payments, please contact us with the email above.
If we are unable to retrieve payment from the initial card and we do not receive updated card details before the end of the month, your payment schedule and membership will be terminated. If you wish to rejoin the Library in the future, you will only be able to join with a one-time payment.
