Protecting the Library Community against Covid-19
The Library has resumed its normal operating hours as of 1 September 2020.
To ensure the health and safety of members, staff, volunteers, and visitors, please note the following:
- The last hour of each day is self-service only, as staff needs to move the day’s returns into quarantine, disinfect items that fulfill requests, and sanitize the kiosks, catalog stations, study tables and chairs, etc.
- The last entry is 30 minutes before the posted closing time.
- Masks must be worn correctly at all times on the Library premises by everyone aged 11+. (In accordance with article 27, décret n°2020-663, 31 mai 2020.) Disposable masks are available for 1€ at the Member Services desk.
- Disinfect your hands upon arrival at the hydro-alcoholic gel dispenser in the entryway.
- Maintain a safe distance from staff, volunteers, and other members.
- Restrict your visit to one hour or less during busy times.
- Return items at the designated kiosk and place them onto a “For Quarantine” cart.
- Browse the collection and use the kiosks and catalog stations with clean hands. Hand gel is provided throughout the Library.
- Use a credit/debit card to make payments, as opposed to cash.
- Limited, socially-distanced seating is available in the Members’ Lounge, on the Mezzanine, and on the Lower Level.
- The Florence Gould Reading Room is temporarily closed, and will partially reopen once the Children’s & Teens’ expansion is complete in October.
- Public PCs, printing, scanning, and copying services are temporarily unavailable.
- Eating or drinking beverages other than water is no longer allowed in the Library.
- Most children’s and teen programs and all adult programs will continue virtually for the present time. Sign up for e-Libris, our e-newsletter, for the latest information on virtual programming.
- If you are not comfortable entering the Library premises, please contact the Library by email and we will do our utmost to accommodate your needs.
- If you or a member of your household has a confirmed or suspected case of Covid-19, please contact us to extend your books’ due dates until you are able to safely return them to the Library.
- When possible, please access these services online, or through our website.
Services available online
Some services are not currently available onsite. Please use our online tools as much as possible to limit in-person contact and help keep our community as safe and healthy as possible.
- Create or renew your membership
- Verify an item’s availability, location, and call number in the catalog
- Place a request for a checked-out or on-order item
- Renew items on your account, or request a due date extension
- Access (or request assistance with) our e-resources
- Pay overdue fines and lost item fees via your online account
- Ask a reference question or contact our librarians at email@example.com
- Make an appointment to consult the periodical or institutional archives
- Attend a virtual program for all ages
- Purchase a centennial totebag for library pickup (also available onsite, credit card payments only)
- Support the Library with a donation
Do I have to come alone?
No, you may be accompanied by other members of your household. If the Library has exceeded a safe capacity, you will be asked to wait outside until we can accommodate you.
Do I have to wear a mask?
Everyone aged 11 and older must properly wear a mask over their mouth and nose at all times on the Library’s premises.
Do I need to clean the books I pick up before I read them?
No. All returned items are quarantined for one week before being reintegrated into the Library’s circulating collection.
Returned books that have a waiting list are fast-track disinfected. The plastic elements are cleaned with 70% isopropyl alcohol, and the book is quarantined for 3 days to disinfect the paper components before being checked out to the next member on the waiting list. More information about library book disinfection recommendations can be read in section 1.2 of this document.
Do I need to clean the books before I return them?
You do not need to clean or wrap books you are returning. However, if you or a household member is or has been sick with the coronavirus, please do not return the books until the infectious period has passed.
Can I return books for someone else?
My membership has expired. Can I renew it onsite?
Please renew your membership online. Once you receive email confirmation that your account has been reactivated, you may visit the Library and check out books. Please arrive at least 30 minutes before the posted closing time.
I joined the Library online. Can I pick up my card onsite?
Yes. No appointment is necessary to pick up your new Library card. Please arrive at least 60 minutes before the posted closing time.
I have fines or lost book fees on my account.
No overdue fines accrued during the confinement or the deconfinement periods. However, fines that accrued prior to 15 March 2020 are still posted to members’ accounts, are considered due, and should be paid online. We will resume charging overdue fines on 1 September 2020.
Fees for lost or damaged materials remain the responsibility of the member, whether accrued prior, during, or after the confinement. These fees should also be paid online.
A book I returned is still listed on my account.
Please send us an email with the title and the date the item was returned and we will try to locate it.
I have books to return but I can’t come to the Library for health reasons.
Please hold onto your books for now, and contact us if they need to be renewed or to make alternate arrangements for their return. We will not charge overdue fines to members in high-risk groups. If you or a household member is or has been sick with the coronavirus, please do not return the books in person or by post until the infectious period has passed.
I have books to return but I’ve left the country.
Please contact us by email to make arrangements for their return or replacement.
Can I stay and read or study at the Library?
The Florence Gould Reading Room is currently closed, and limited additional seating is available in the Members’ Lounge, the Mezzanine, the Teen Mezzanine, and the Lower Level.
Can I reserve a study room?
The lower level study rooms may be used for two hours on a first-come, first-served basis. Occupancy is limited to one person per room. A room may be reserved in advance by email.
Can I use a public computer?
Our public PCs are temporarily unavailable. WiFi is available throughout the Library for your personal device.
Can I print, photocopy, or scan?
These services are currently limited.
When will onsite programs for children, teens, and adults resume?
Most children’s and teen programs and all adult programs will continue virtually for the present time. Please subscribe to e-Libris for the latest programming and Library news.